Asked Frequently
With a wealth of inquiries addressed, you can find answers on our FAQ page. If the answer you are looking for is not in our FAQ section, please reach out to us. We're more than happy to address any questions you may have. We're at your service around the clock via phone at +1-833-808-8994, email at [email protected], while live assistance is readily available through our Live support chat.
My login capabilities are lost.
We can recover your username and easily by calling our agents at +1-833-808-8994 or emailing us at [email protected].
How can I cancel my membership?
If you want to cancel your membership with us you can email us at [email protected] call us at +1-833-808-8994, or speak to one of our representatives about it via Live Chat.
I forgot my login information, can someone help?
Our customer service representatives can help you retrieve your username or password information by calling them directly at +1-833-808-8994 as well as by using the email form or the Live Chat feature on the website.
My credit card keeps getting declined and I don’t know why?
There could be numerous reasons why the card was declined. Please try another card to place the order. If the card keeps getting declined, call us at +1-833-808-8994 or send us an email at [email protected]. You can always check with your financial institution as well to see if there is a problem with the card.
Your site says there is a problem with my login
Your login information is normally case tricky, so check first if your tops lock is endlessly the remote possibility that you are entering the right characters into the login form. If entering your login info still doesn’t work, you may have clear your cookies and cache. If it still does not work, please feel free to contact us.
Contact Us
bxunb.com is dedicated to providing you with prompt service. For more information about what we offer, feel free to contact us or visit our FAQ page to explore some of our most frequently asked questions.